Google Professional Collaboration Engineer certification questions and exam summary helps you to get focused on the exam. This guide also helps you to be on GCP-PCE exam track to get certified with good score in the final exam.
Google (GCP-PCE) Certification Summary
● Exam Name: Google Professional Collaboration Engineer
● Exam Code: GCP-PCE
● Exam Price: $200 USD
● Duration: 120 minutes
● Number of Questions: 50
● Passing Score: Pass / Fail (Approx 70%)
● Recommended Training / Books:
● Schedule Exam: PEARSON VUE
● Sample Questions: Google GCP-PCE Sample Questions
● Recommended Practice: Google Cloud Platform - Professional Collaboration Engineer (GCP-PCE) Practice Test
Google (GCP-PCE) Professional Collaboration Engineer Certification Exam Syllabus
01. Planning and implementing Google Workspace authorization and access
Implementing authorization policies. Considerations include:
- Basic user security controls (e.g., password length enforcement and 2-Step verification)
- Security aspects of identity, perimeter security, and data protection
Using Google Workspace as a service provider. Considerations include:
- Configuring third-party SSO for Google Workspace
- Integrating with third party for provisioning
Using Google Workspace as an identity provider. Considerations include:
- Configuring and managing SSO for common third-party applications
- Configuring and managing provisioning
Managing access to third-party applications and sites. Activities include:
- Granting API access to applications that need access
- Revoking third-party OAuth access
- Removing connected applications and sites
02. Managing user, resource, and shared drive life cycles
Managing users. Considerations include:
- Adding users (e.g., individual, bulk, automated)
- Removing users (e.g., suspending, deleting, recovering)
- Transferring user data from one user to another
- Editing user attributes (e.g., renaming, passwords, aliases)
- Creating administrative roles (e.g., default roles, custom roles)
- Managing user licenses (e.g., licensing models, Google Workspace SKUs)
- Troubleshooting conflicting accounts
- Implications of current Google Workspace APIs to development efforts
- Using Google Apps Script to automate tasks
Synchronizing data in your Google domain with your Microsoft® Active Directory® or LDAP server. Considerations include:
- Integrating LDAP with Google Workspace
- Configuring and troubleshooting GSPS and GCDS
- Implications of current Google Workspace APIs to development efforts
- Using Apps Script to automate tasks
Managing organizational structure. Considerations include:
- Designing efficient organizational unity (OU) structure based on business needs
- Assigning users to relevant OUs
- Modifying OU policies
- Implications of current Google Workspace APIs to development efforts
- Using Apps Script to automate tasks
- Managing and verifying domains
- Using Google Takeout to export data
- Managing company profile settings
Managing groups. Considerations include:
- Configuring Google Groups
- Adding users to groups
- Implications of current Google Workspace APIs to development efforts
- Using Apps Script to automate tasks
Managing contacts. Considerations include:
- Creating contacts
- Sharing contacts
- Implications of current Google Workspace APIs to development efforts
- Using Apps Script to automate tasks
03. Managing mail
Managing mail-related DNS settings. Activities include:
- Managing domain MX records
- Managing domain SPF records
- Managing domain DKIM records
- Managing domain DMARC records
Diagnosing and resolving mail routing issues. Considerations include:
- Analyzing mail flow
- Analyzing email headers
- Email log search
- Disparate email services
- Using Google Workspace Toolbox
Configuring and managing security, compliance, and spam rules. Activities include:
- Configuring attachment compliance
- Configuring blocked senders
- Configuring email allow list
- Configuring objectionable content
- Configuring phishing settings
- Configuring spam settings
- Managing admin quarantine
- Configuring secure transport compliance
- Configuring safety settings
Configuring mail routing rules. Considerations include:
- Configuring split and dual delivery scenarios
- Implications of integrating third-party mail services
- Configuring routing rules
- Configuring recipient map
- Configuring non-Gmail mailbox
- Configuring hosts
Configuring general mail settings. Activities include:
- Configuring append footer setting
- Configuring forwarding
- Configuring SMTP relay
- Enabling email delegation for an OU
- Disabling IMAP and POP
- Managing Gmail archives
04. Controlling and configuring Google Workspace services:
Administering Google Workspace Services. Activities include:
- Managing rollout of new Google functionality to end users
- Troubleshooting Google Workspace services (e.g., performance issues for services suite, Google Workspace apps for OUs)
- Configuring services
Configuring and managing Google Workspace core apps. Considerations include:
- Contacts/Directory (e.g., ability to make updates to Directory services or contact support or contacts sharing settings)
- Calendar (e.g., Calendar sharing settings and delegations, Calendar resource management, Calendar invitations sent to Groups, troubleshooting calendar interoperability)
- Drive/Shared Drive (e.g., storage limitations in Basic plan)
- Groups (e.g., creating and editing groups, banning group members from posting to the group)
- Chat/Meet (e.g., disabling Meet voice calls for organization, designing video conferencing integration of Meet with different end points, disabling bot access on new chats)
- Sites (e.g., usage and implementation)
Managing services integrations. Activities include:
- Integrating third-party marketplace apps to specific OUs in Google Workspace
- Evaluating Marketplace and Connected app landscape
- Adding SP to Cloud Identity
Implementing automation. Considerations include:
- API permissions
- Able to interact with APIs and lightweight scripting
- Service Accounts
05. Configuring and managing content access
Configuring and managing Vault. Activities include:
- Setting retention rules (e.g., setting retention rules, placing legal holds, searching your domain’s data by user account, OU, date, or keyword, exporting data for additional processing and review, auditing reports)
- Holding and exporting data
- Running Vault audit reports
Configuring and managing Drive and Shared Drive. Activities include:
- Configuring sharing settings (e.g., updating sharing settings to external domains, controlling file access with Information Rights Management)
- Managing Drive folder structure (e.g., using Google Drive native file formats, recommending Google Drive and Shared Drive file structures)
Ensuring compliance with regulatory requirements. Activities include:
- Scanning email with Data Loss Prevention (DLP)
- Managing content compliance rules
Implementing and monitoring data security. Activities include:
- Configuring security and data region
- Monitoring security health check
- Configuring security settings
- Creating security records
- Designing security integration and addressing objections.
Managing third-party applications and access. Activities include:
- Backing up solutions of Google Workspace data for compliance
- Allow list OAuth apps
06. Configuring and managing endpoint access
Configuring mobile devices. Considerations include:
- Company-owned vs. personal devices
- Configuring personal device settings (e.g., password, Android, iOS, advanced, device approvals, app management, insights)
Provisioning, deprovisioning, and enabling Chrome devices
Managing Google meeting room hardware (e.g., provisioning, deprovisioning, hanging up, calling, rebooting)
Managing Chrome apps, extensions, and Android apps
Configuring network settings (e.g., Wi-Fi, Ethernet, VPN, certificates, and general)
07. Monitoring organizational operations
Setting up and using reports (e.g., creating usage reports, measuring adoption and satisfaction)
Setting up and using audits (e.g., auditing document sharing, auditing Gmail and drive, auditing users)
Interpreting report and audit data and taking appropriate action. Examples include:
- Troubleshooting and escalating support issues to Google Partner support or Google Engineering
- Troubleshooting error logs
- Identifying data leakage scenarios and implementing ways to prevent
- Streaming audit data to BigQuery
Managing alerts (e.g., suspicious logging activity, apps outages, TLS failure, user deleted)
08. Advancing Google Workspace adoption and collaboration
Building business solutions and processes. Examples include:
- Creating simple processes using Apps Script
- Creating team project sites
Staying up-to-date with Google Workspace. Examples include:
- Using Google and partner support channels
- Accessing and interpreting Google Workspace roadmap
- Staying aware of new features and functionality in Google Workspace
Google Professional Collaboration Engineer (GCP-PCE) Certification Questions
01. A company has reports of users sharing sensitive Google Drive content outside their domain through third-party add-ons. You need to control which third-party apps are allowed to access users' G Suite data.
Which security feature should you use to achieve this?
a) OAuth Whitelisting
b) Configure DLP policies to prevent sharing of sensitive content with external parties.
c) Block specific API scopes for each user.
d) In the Drive SDK section, clear 'Allow users to access Google Drive with the Drive SDK API.'
02. A company needs to create a Google group for the customer service team. The members in that group should be able to assign and track received messages, mark a topic as resolved, and add/edit tags to a topic.
What group type should you use?
a) Web forum
b) Email List
c) Q&A Forum
d) Collaborative Inbox
03. Your-company. com is currently migrating to Google Workspace. Some legacy applications are still using an on-premises exchange server to send emails.
You enabled the SMTP Relay service in Google to route the messages. During an investigation it was determined that these messages are not discoverable in Google Vault.
For compliance reasons, the Legal team is requiring that these messages are retained and discoverable. What should you do?
a) Add the Exchange Server’s IP as an Inbound Gateway.
b) Enable comprehensive mail storage.
c) Create a Content Compliance rule to forward a copy of every message to a Google Group.
d) Enable Gmail forwarding for exchange server.
04. An organization is pushing for an effective way to manage how users access corporate data from mobile devices.
A recent change to the organization's wireless settings is allowing WiFi access to users who have personal devices but preventing them from accessing corporate applications and data sources.
Users with company-owned devices are not experiencing the same issue. You are tasked with troubleshooting this issue. What should you do?
a) Enable Advanced Mobile Management and approve the device.
b) Disable Advanced Mobile Management and activate the device.
c) Enable Advanced Mobile Management and unblock the device.
d) Disable Advanced Mobile Management and approve the device.
05. Your compliance officers want to implement a new retention policy. Email will be retained for only 180 days for most users except for VIPs, who need to retain some messages indefinitely. Your VIPs' mail is already in a separate sub-organizational unit called VIPs.
Which two configurations would meet your retention needs?
(Choose two.)
a) Create a custom retention rule for the root OU of 180 days.
b) Create a custom retention rule for the VIP OU of indefinite.
c) Create a default retention rule of 180 days.
d) Create a custom retention rule for the VIP OU to indefinitely retain messages with a given label.
e) Create a default retention rule for the VIP OU to indefinitely retain messages with a given label.
06. The organization is concerned with third-party applications accessing contact information. As a G Suite Super Admin, you are tasked to restrict third-party access without limiting users' ability to share contacts manually.
What should you do?
a) Disable Contact Sharing.
b) Disable API access to Google Contacts and enable Directory Sharing.
c) Enable API access to Google Contacts and disable Directory Sharing.
d) Enable Contact Sharing.
07. External Company is reporting that they are not receiving messages from your users. Your users are reporting that everything is sending fine and they are not receiving bounceback messages or any notifications.
You need to determine what could be causing the non-delivery and why they aren't receiving the notifications. What should you do?
a) Ask other customers on Cloud Connect Community if they are experiencing outages.
b) Using MX Toolbox, ensure that your SPF, DKIM, and DMARC records are up to date.
c) Review the affected sent messages in the email audit log.
d) Connect to the user’s mailbox and review the headers using the Google Workspace Toolbox.
08. Your Communications and Training Department has a Google Site that provides updated critical business information to all employees. They want to learn how often the site is being visited and how it is used.
What should you do?
a) Embed a JavaScript page counter showing usage statistics.
b) Export the Apps Usage Activity Report showing Sites activity and send the daily report to the Communications and Training Department.
c) Add a Google Analytics Web Property ID to the Site.
d) Export the Drive Audit Log filtered to show Site Views.
09. Your company has purchased a new six-story building that has 20 meeting rooms of various sizes. One of the meeting rooms is an executive conference room that only one person should be able to see and book.
You have created that executive conference room in the Google Workspace > Calendar > Resources menu and need to restrict the sharing settings for that executive conference room.
What two actions should you take?
a) Delete the resource and create the meeting room as a secondary calendar on the person’s Calendar account.
b) Show the meeting room as busy all the time so it never shows up as an available room.
c) Access the Settings of the Resource to assign the person permission to make changes.
d) Clear the options under Access Permissions in the Settings of the Resource so no one else has access.
e) Show the person how to monitor meetings scheduled in the room and how to cancel them.
10. Your company uses Google Workspace and has acquired a subsidiary that, for business reasons, will remain indefinitely on its existing third-party collaboration platform and legacy LDAP system.
This subsidiary operates autonomously with a separate, unfederated Active Directory forest. It is anticipated that interaction between the two companies will be infrequent and primarily conducted via email.
Leadership’s minimum requirement is adding employees of that subsidiary to your corporate global address book (GAL). What should you do?
a) Configure GCDS on the subsidiary LDAP to provision their users with Cloud Identity licenses on the parent domain.
b) Create a script that uses the Directory API to sync the subsidiary’s contact list as shared contacts.
c) Publish a CSV file containing the subsidiary’s directory for your users to upload into Google Contacts.
d) Provision the subsidiary users with G Suite accounts on the parent domain for the additional benefit of allowing collaboration in Drive.
Answers:
Question: 01: Answer: a
Question: 02: Answer: d
Question: 03: Answer: b
Question: 04: Answer: a
Question: 05: Answer: c, d
Question: 06: Answer: b
Question: 07: Answer: c
Question: 08: Answer: c
Question: 09: Answer: c, d
Question: 10: Answer: b
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