Over the past few years, we have been asked time and again about what type of Salesforce jobs and career paths exist, especially for someone who has just begun in the Salesforce job market. Our answer goes like this: It entirely depends on what you are confident in and what you enjoy doing. But you should also focus on obtaining Salesforce knowledge for proper training and hands-on.
Salesforce Introduction:
In the field of Salesforce, there are scores of jobs which can be performed by both freshers and professionals within the Salesforce ecosystem. In this, we will focus on IT and business related job roles and the fundamental efficiencies compared with them. We would also suggest that every beginner and experienced Salesforce professional must undergo the correct training and certification. Only then they can take the right value of knowledge in the field. But first of all, there is a question waiting for you.
Do you come within one of the following categories?
You do not have any on job experience related to Salesforce
You are thinking of a career switch. From different industry into the Salesforce world?
You’re a new graduate looking for an entry-level job?
Do you have Salesforce skills, quite no Salesforce work experience on your resume?
Making your career in the cloud comes with a whole bandwagon of options.
What is Salesforce?
Salesforce is the world’s leading Customer Success Platform and No.1 CRM company. Today it allows numbers of companies over the globe to join with their respective customers in a brand-new way.
The steps of forming a career in Salesforce are as follows:
Migrating
Learning
Getting Certified
Networking
Growing
How to Migrate or Switch to Salesforce?
Available positions in Salesforce industry generally include the following:
Jobs in Sales Domain
Enterprise Account Executives
Commercial Account Executives
Enterprise Account Managers
Sales Representatives
Solution Engineers
Demo Engineers
Business Development Representatives
Employment in Services Domain
Technical Architects
Success Agents
Program Architects
Customer Success Specialists
Solution Architects
Careers in Technology Domain
Site Reliability Engineer
Network Engineers
Performance Engineers
System Administrators
Infrastructure Engineers
Software Engineers
The most in-demand job role in Salesforce today: "System Administrator":
The Salesforce admin is a highly ‘in-demand’ role in global organizations. In this role, you have to run the administration of a company’s complete Salesforce instance. As an admin, you need to possess exceptional interpersonal skills, the ability to deal with change confidently, and of course master Salesforce technical skills. With these experiences, you will be able to implement all the moves correctly onto your system.
Key responsibilities include:
Logical and process-oriented thinking
Ability to perform Salesforce changes into the system as per business needs
Knowledge of primary Sales Cloud and Service Cloud applications
Ability to build reports, dashboards, and workflow
Knowledge of Security and Access
Understanding of Standard and Custom objects
Knowledge of User administration
Ability to add picklist values
Ability to modify page layouts
Create email templates
Know Salesforce Chatter
Outline Workflow automation
Carry out data management
Know how to Salesforce content and folder management
Another highly asked next job role in Salesforce nowadays: "System Developer":
In this job role, one need possesses the skills of a Salesforce Admin. They must be capable of performing other additional tasks like coding and object-oriented programming. ‘Apex’ is the original language of Salesforce. As a developer, one must know all about the basics of this language and apply the same to Salesforce.
As Salesforce developers have a development environment, they must be able to carry out the following tasks:
All skills of A Salesforce Admin
Build custom code (Apex & Visualforce)
Use the proper mix of declarative and coding capabilities
Create wholly customized apps for the business
Extensive knowledge of custom app development
Perform extreme customization of CRM apps
Develop custom applications using the point-and-click capabilities of the platform
Integrate Salesforce with other applications/tools
Design the data model, user interface, business logic, and security for all previously developed custom applications
Other essential job roles in Salesforce today: "Advanced Salesforce Admin" or "Advanced Salesforce Developer":
As per your company needs, you might have to take up additional duties like that of a strategic senior or advanced technical admin and developer. These skills will help you to get more pay.
Below enlisted are the skills of an advanced administrator (AA) or advanced developer (AD) of Salesforce.
All skills of a Salesforce Developer (AD)
Territory Management (AA)
All skills of a Salesforce Admin (AA)
Salesforce Knowledge (AA)
Deployment strategies (AD)
Joined and Custom reporting (AA, AD)
Workflows, Assignment Rules, Escalation Rules (AA)
Many-to-Many relationships and when to use them (AA, AD)
Product Catalog (AA)
Service Console and the basics and what you can do (AA, AD)
Collaborative and Custom forecasting (AA)
Change Management (AA & AD)
Product Catalog (AA)
Email log, debug log, system audit trails (AA, AD)
Inbound Email Handler Class and Test Class (AD)
SOAP & REST Web-services (AD)
Test classes and best practices while writing test code (AD)
Visualforce controllers (AD)
Static Resources & usage (AD)
Change Management (AA & AD)
Communities and specifically what customers and partners related to them (AA)
Both of the above programs are online training programs which will be customized according to your competencies or skill sets. The self-paced learning allows you to take exams at your own pace so that your fundamentals are clear. By the end of the course, you will for sure be able to implement Salesforce fundamentals and best practices.
If you want a career in Salesforce from the bottom of your heart, you can do it! Just stick to the guidelines considered above. All the best for your career in Salesforce.